ece.org

1.8
1.8 Based on 26 reviews

...

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Extremely Slow Response on Mails

So it does take full five work days to generate a valid report, as stated on their website. BUT what they won't tell you is that, they responded extremely slow on mails. They required an official transcript from my previous Univ. to do the evaluation. They did not process the package until I contacted the agent after the mail had arrived over a week! (the first time contact they stated the packaged had not arrived. The next day when I get back to them again they said it just arrived :))Finally, after over a month, a valid report was generated. The electronic report, unfortunately, cannot be submitted to any institute as it is FYR only. And you have to wait for a mailed one. AGAIN, they stated that they sent out the item to USPS on Friday, but now on Tuesday, it is "label created, awaiting item" on USPS. And don't forget you are charged additionally for the mailing service!Conclusion: avoid this company as much as you can. Otherwise, expect two months to get your service done. First time ever in my life to waste ten minutes on a review. But it is nothing compared to almost two months of waste on this ridiculous service for only a valid certificate.

1
Date of experience: Mar 17, 2025

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