Avoid! Avoid! Avoid! If you’re looking for a Peloton, don’t buy this. If you’d asked me pre-2022 I’d have had no hesitation in giving top marks. The classes were fantastic, the music was actual music and not licence free stuff. No slight on the amazing instructors who are just as unhappy as us for not being able to use real music. Now it’s all about the bottom line, poor excuses from customer service who just pay lip service. The app is faulty, the platform needs music and they don’t want to pay. They just keep pushing update after update after having to release a half built platform to try to stop a members revolt. Just pay the extra for the Peloton, its worth it.Edit - I have been asked for information regarding an issue with video quality that I have yet to provide, however this is just the tip of the iceberg. Echelon still can’t provide any reply to this, despite it being reported by many users because their platform is not ready for release but they pumped it out anyway. No real response apart from a company party line about music. Been kicked out of another class as the software fails. Avoid!
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