Further to my last detailed one-star review . . . I was eventually told that the lapse in time between me informing them of my DD cancellation (after they never replied to my queries about leaving them) and them actually getting in touch, meant that they would apologise by not asking me to pay for the time following the DD cancellation. (And that was only done because they NEVER responded to any of my previous emails or letters asking for guidance or protocols for ceasing using them). Now MONTHS LATER, they have JUST threatened me with legal action unless I pay . . . this really is the worst possible sort of company. Talk about left-hand / right-hand . . . . My advice is obvious, NEVER risk using them.
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We’re a broadband and telephone line supplier, with our heritage going back as far as 1995. We have been supplying broadband all over the UK for the last 26 years and over the years various offices have been set up all over the country. We are now proud to say that as of the 31st March 2021, all of our services and support have been moved under one roof, now based in Horsham, West Sussex.
Eclipse is part of the Global 4 Communications group, which was established in 1998, supplying telephony solutions to business both large and small across the UK. The group currently supports over 60,000 residential customers through several different brands.See more
