We were impressed by the windows showcased at trade shows. After placing an order for nine triple-glazed UPVC windows, we found the quality to be good, with solid frames and smooth mechanisms. However, customer contact felt like a process where you get passed around departments. Additionally, paying most of the cost upfront limited our ability to address issues. I would consider these windows again, but the contract terms were overly generic and restrictive, which is concerning. Signing off on satisfaction immediately after installation feels unreasonable and may infringe on consumer rights.
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Distinctive by DESIGN.
ecoHaus supply and install sustainable and efficient windows and doors for new build, self build, renovation, extension and commercial projects across the UK.
Established in 2011 in Nailsworth, Gloucestershire, we are family owned and run, offering an unparalleled turnkey service for our customers which includes supply chain, survey, procurement and, critically; installation.
ecoHaus is underpinned by quality every step of the way and this starts with the products we offer which include Internorm, Velfac, Rationel and our own range; Visiline.
We have had the pleasure of working on some stunning, architecturally recognised and RIBA awarded projects over the years and have even featured on Grand Designs a number of times.
Our customers are our number one priority, always. We strive to deliver on the highest level of product and service they expect from an esteemed brand. We pride ourselves on our wealth of knowledge and expertise in guiding our customers in finding the perfect windows and doors for their home.See more
