Installation was problematic with missing parts not delivered and extensive chasing needed to get rectified. All the time chasing payment rather than fixing the incomplete job.After sales in non existent. I now know why they put so much energy into payment once thats done you are on your own.We have a leak and they claim its an Internorm issue and refuse to deal with it. They never visited and left us with Internorm to directly appeal to their customer service.Basically its your problem and if Internorm will deal with you directly best of luck. They deny the 10 year gaurantee is valid as well with zero investigation.Avoid.Internorm are much better but let down by the outfit
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Distinctive by DESIGN.
ecoHaus supply and install sustainable and efficient windows and doors for new build, self build, renovation, extension and commercial projects across the UK.
Established in 2011 in Nailsworth, Gloucestershire, we are family owned and run, offering an unparalleled turnkey service for our customers which includes supply chain, survey, procurement and, critically; installation.
ecoHaus is underpinned by quality every step of the way and this starts with the products we offer which include Internorm, Velfac, Rationel and our own range; Visiline.
We have had the pleasure of working on some stunning, architecturally recognised and RIBA awarded projects over the years and have even featured on Grand Designs a number of times.
Our customers are our number one priority, always. We strive to deliver on the highest level of product and service they expect from an esteemed brand. We pride ourselves on our wealth of knowledge and expertise in guiding our customers in finding the perfect windows and doors for their home.See more
