I had an extremely disappointing experience. I arranged for a pickup with the service, and was informed that my boxes would be collected, but I ended up waiting at home for over a week with no one arriving. They repeatedly claimed there was a 'wrong address', which was completely false — the address was accurate from the start. Additionally, they failed to confirm a specific pickup date, leaving me in the dark with no updates. After a week of waiting due to their disorganization, they cancelled my order and now expect me to request a refund while also paying a fee for their error. This level of service is entirely unacceptable, and the communication was very poor. I cannot recommend this service.
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