We initially bought a radiator and were pleased with its performance, but it started making loud creaking noises when heating and then ceased functioning. Since it was still under warranty, we received a replacement without issues, indicating the company’s awareness of a fault. However, they wouldn’t restart the warranty for the new radiator, which was disappointing. Initially, everything was fine, but now the replacement has also begun creaking during heating, so I’m curious to see what happens next. Additionally, the radiator app, which was previously functioning well, has started selecting temperatures automatically, possibly due to a recent update. I have to frequently check the temperature setting, as it isn’t always warm enough; perhaps the app needs another update. Despite these concerns, it does provide ample heat and effectively warms our room.
Claim your business profile now and gain access to all features and respond to customer reviews.
Pioneers in the manufacture of market leading, high specification electric heating solutions. With a comprehensive suite of products and a solution for every budget, all designed with ease of use and simplicity of installation in mind. Ecostrad’s range boasts a variety of smart solutions, including WiFi ceramic core electric radiators, app-enabled designer electric radiators, smart electric heaters, high efficiency German electric radiators, smart infrared heaters and more.See more