I paid express shipping for a mattress topper order, it took 2 weeks to receive my order. I emailed to follow up and where my order was? I did receive a quick and genuine response informing me they would check abc get back to me,
I never received another response until I once again reached out, I then did receive an email telling me it was at post office ready to collect.
I would rate the cutover service as quite poor and don’t expect a quick delivery,
Probably will not purchase from there again
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