I've emailed multiple times. Perhaps you should consider answering emails instead of reviews? The service has declined significantly; I didn't expect it to be this bad. Why trust such incompetent people with your services? Where is my luggage? The airline decided not to board all business class luggage—great work. Now I can't reach the courier, and your staff has no idea about the luggage's whereabouts! I've reported this to trading standards and suggest others do the same. I've been on hold for 30 minutes trying to get in touch—my luggage says it was delivered, but it is NOT HERE. Please, someone reach out and resolve this issue.
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eCourier Air provides baggage repatriation services across the UK. Our aim is to reunite you with your baggage as quickly as possible.
