Believe all the bad reviews. I have had so many issues with Ecovacs. Had to send back multiple times - then had a replacement which was faulty and then another replacement which was faulty again- they now want ME to pay for the repairs and shipping for a machine they sent me as a new machine. But they won’t help me as the ORIGINAL machine which is long gone by now - is out of warranty. Of course it is - this has been going on for 2 years - almost to the day - strange that!
Avoid. Even tried emailing the CEO in that frustrated but of course it will go into the abyss they call customer service.
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