This company is a total nightmare. A brand new products battery failed. It took 3 weeks to fix and come back. Since they forgot the power cord. It has taken them another 3 weeks to source a power cord. They cannot track the status of the power cord and neither can they give an estimated time.
There is some call center which only says company policy and hides behind that veil. Extremely frustrating. There are no managers to deal with also. If you want to make your life hell deal with them. No wonder the company has got a 1.6 rating.
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