We would give 0 stars if Trustpilot allowed it.We were contacted and offered a 1-week trial, which we agreed to. Then the sales person extended it by an extra 2 weeks. During the trial, the service was not as promised — we received what appeared to be fake accounts/leads, and when we raised concerns, no one responded properly.Because we weren’t happy with the service, we decided not to proceed. Instead of simply closing the account at the end of a trial, they sent us an invoice and demanded payment.When we refused to pay the invoice (because we did not agree to continue and were unhappy with the service), they escalated it — the director became rude on the phone, told us to “go away”, and they raised a claim / threatened court action to force payment.What made it worse is that during the call the director sounded very familiar with the court process, quoting claim details and speaking as if this was routine. That felt like an intimidation tactic.Finally, we also have serious privacy concerns: in one email they mistakenly included another company / wrong recipient, which meant our information and correspondence was shared with a third party.Very disappointing experience. Please be extremely careful and make sure everything is confirmed in writing by email, including trial dates, extensions, cancellation terms, and whether any invoice can be raised.
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