Review Time
In my experience, the candidates that came through this company’s platform seemed non-genuine – when I tried to contact them, there were no replies and no one was reachable, so the “applications” were completely unusable for real hiring.
I felt pushed into a contract after what was presented as a trial. When I later said I didn’t want to continue because of the poor results, they still tried to enforce the contract and demanded payment, even though I was not happy with the service.
I would strongly recommend anyone considering using them to read every document very carefully, keep all emails, and be sure you’re completely happy before agreeing to anything. Based on my experience, I would not use this company again.
In my experience, the candidates that came through this company’s platform seemed non-genuine – when I tried to contact them, there were no replies and no one was reachable, so the “applications” were completely unusable for real hiring.I felt pushed into a contract after what was presented as a trial. When I later said I didn’t want to continue because of the poor results, they still tried to enforce the contract and demanded payment, even though I was not happy with the service.I would strongly recommend anyone considering using them to read every document very carefully, keep all emails, and be sure you’re completely happy before agreeing to anything. Based on my experience, I would not use this company again.
In my experience, ecruit has been very unprofessional. The candidates that came through their platform seemed FAKE most were completely unresponsive when contacted, so the “applications” were useless for real hiring.I understood that we were on a trial, and when I said I was unhappy with the results and didn’t want to continue, they still tried to hold us to a contract and have now brought a claim against us to pay for a service we do not believe delivered any real value.Overall, this has been stressful and disappointing. If you decide to use them, I would strongly suggest reading every document very carefully and keeping all emails and records. Based on my experience, I would not use this company again.
We would give 0 stars if Trustpilot allowed it.We were contacted and offered a 1-week trial, which we agreed to. Then the sales person extended it by an extra 2 weeks. During the trial, the service was not as promised — we received what appeared to be fake accounts/leads, and when we raised concerns, no one responded properly.Because we weren’t happy with the service, we decided not to proceed. Instead of simply closing the account at the end of a trial, they sent us an invoice and demanded payment.When we refused to pay the invoice (because we did not agree to continue and were unhappy with the service), they escalated it — the director became rude on the phone, told us to “go away”, and they raised a claim / threatened court action to force payment.What made it worse is that during the call the director sounded very familiar with the court process, quoting claim details and speaking as if this was routine. That felt like an intimidation tactic.Finally, we also have serious privacy concerns: in one email they mistakenly included another company / wrong recipient, which meant our information and correspondence was shared with a third party.Very disappointing experience. Please be extremely careful and make sure everything is confirmed in writing by email, including trial dates, extensions, cancellation terms, and whether any invoice can be raised.
The team at Ecruit recently helped us hire some new staff. Both Ben and Jazmyn were very efficient and supportive with all correspondence and guidance needed throughout. They helped us get our adverts live within a few days of reaching out to them. The adverts went on multiple job boards / websites, which meant the application rate was far higher than any advert we’ve internally posted before. Once the adverts were live, the portal that puts all applications in one place is really easy to use, with the candidate screening saving so much time. It allows you to jump between different candidate CVs at the click of a button. Once both positions were filled, the adverts were closed down straight away at our request. As a company we will continue to use Ecruit going forwards as their service makes recruiting much easier and streamlined. Highly recommend!
We've been using Ecruit now since the beginning of the year and couldn't be happier. The quality of the applications have been great and we've made around 4 hires so far. The system is easy to use and really helps with tracking, especially when you have high volume.
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ecruit offers flat fee recruitment; a low-cost recruitment method that enables businesses to reduce their cost per hire without compromising on candidate quality – and with no hidden fees, ever.
