I placed an order at 9pm and quickly emailed after noticing an unwanted item in my cart (checking for a coupon). The support team claimed there was no way to remove the item or cancel my order. I now have to wait for it to ship, receive it, and then contact them again. This is a ridiculous level of customer support.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.