While the products are decent, the customer support is severely lacking. I placed two orders and received tracking numbers, but the status hasn’t updated since. When I called, I was informed both orders were lost and advised to reorder. I did, opting for express shipping due to the cold weather, yet the estimated delivery is still far away. The customer service response was minimal, leaving me doubtful about any future assistance.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.
