I ordered some flannel lined jeans for the winter season and used a $15coupon so was pretty happy. I even got delivery a day early. Turns out got shipped two unrelated items instead of my pants. Customer service sets up a return that I have to print out and pack and take to UPS. The worst part is I have to reorder the pants if I still want them and it will take 7-10 days to process the return. You would think that things should be more automatic. I am going to just do the return and get my refund and buy from somewhere else. Someone who would keep my business would have resent my order right away or at least as soon as they got the return.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.