Similar story to many others. Ordered items 4 weeks in advance of Christmas. All in stock. 1/4 items purchased shipped in 2 days and arrived in 9. The other 3 items didn’t ship until the 22nd. Asked for an explanation. The “customer service” that the initial bot based screening sent me to was useless. Canned responses with no clarity and no offer of resolution. Simply they lie. Eddie Bauer claims they will ship in a period, don’t count on it (read others reply here), customer service is an absolute outsourced joke. Completely useless.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.