God I wish I’d read these reviews before buying online. Like everyone else here, my online order seems to have been imaginary. I specifically waited until Black Friday to purchase a coat at an affordable price tag and after a lot of searching settled on Eddie Bauer. Like everyone else, I saw the 5-7 business days to process. Well it’s now been 2 weeks and there hasn’t been a peep since the day I ordered. When I track online, I see a very vague “in process” label under status which means absolutely nothing. So incredibly frustrated I wasted the Black Friday sales on a company that cannot be trusted. I’m gathering that the coat may never come, and I’m back to coat shopping without any discounts. Not to mention, it’s f***ing freezing outside. You really screwed me Eddie Bauer.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.