Awful experience with customer service. The jacket I purchased had a defective zipper. When I purchased the jacket there was a lifetime warranty. I was offered a $10 gift card to replace a jacket worth $300 and was told the policy changed and the jacket was no longer covered under warranty. Not only bad customer service but now I am stuck with a defective product.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.