Ordered 2 sweatshirts on 11/10. Card charged and never received shipping confirmation. Called on 11/18 to ask about order. Was given about 8 different reasons why my order is not ready yet. I asked if it is not in stock, just tell me. Not the reason. Its warehouse issues. I asked to speak to manager and was told they were busy, would call me back in an hour. Never happened. Called again 11/20. Was told warehouse issues. Should be “shipped” by 11/27. WTF. What kind of company is this? Was told manager would be calling me witin 48 hours. Wanted to cancel order, but worried about getting reimbursed. I’ll give it another couple days on this one because i really wanted the sweatshirts. But…..never again will I order from this company again. Id encourage others to steer clear!!!!!
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.