I had purchased a winter outerwear online from EB in October. They failed to deliver it to my billing address. They gave me a refund, and honestly I really liked the product so I purchased it again. It has been 3 weeks since; last week I called their customer service and they said they it is in transit and they will deliver it by this week. I called them again today to find out the product has been shipped back to their warehouse. EB, with the numerous horrible reviews, I can fully say that you guys don't give a rats a** about your customers. You lost a customer today (me!), and you will continue to do so until you start caring how you make your customers feel.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.