I ordered an XL sweatshirt. I received a sweatshirt with tags saying XL. However when I held it up it’s much much larger than an XL. The chest alone measures 52” which falls into Eddie Bauer XXL.I want to return it and I want a label because the mistake on size is an issue EB will have to take up with their supplier. Speaking to CHAT last night took 25 minutes and they don’t grasp the problem. They will not issue a return free label and I think this is very bad customer service. If I have to pay for a mistake on their end, I’m finished with this company.Kathleen Kendall
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.