Placed an order in the evening and called next morning to cancel ( changed my mind). Did an online chat early next morning. Was told order was being processed, which is untrue because when I look at my order status it has not even moved from order received and this is now mid afternoon. I was told I could go ahead and return the item when delivered and asked was there anything else they could help me with!!?? Help is far from what the chat was. What would possibly be so troublesome with cancelling my order?! I had to reiterate all my contact info and I also gave them the order number. So is selecting the cancel button on an order so difficult. AS WELL, I know if I choose to return this purchase ill probably loose the shipping I paid. Lesson learned, should have stuck to my usual online retailer.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.
