Fraudulent company. They advertise a one-year return policy online. If you ordered online and if it's after 60 days, they will not issue you a return shipping label and refuse to accept and refund a return. They tell you that you need to take your return to an Eddie Bauer store. If you then drive the 40 miles or so to a store (they closed most of them by now), the manager will tell you that they don't accept any returns of an online order. They don't even look at your item and just walk away from it. I communicated with the corporate customer service 3 times about it, and they, including the supervisor, say it is up to a store manager if they want to accept any return. Which they of course don't. So why advertise a one-year return policy? Seems clearly fraudulent to me. Also, I used to like their quality, but that went downhill, and the styles seem outdated. So I'll skip Eddie Bauer from now on.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.