I purchased a fairly expensive Eddie Bauer jacket 7 years ago when they offered a lifetime warranty on this item (actually the reason I bought it). The zipper was always problematic but I didn't seek to get it repaired because the jacket had the warranty. Now that the zipper is broken Eddie Bauer refuses to stand by their warranty because they no longer offer one, completely side stepping the fact that they did at the time I purchased the item and as such should honor it. Eddie Bauer's purchase records do not go back that far nor would they care if they did as they are refusing to honor the contract they entered into when they sold overpriced items under the false promise of a warranty they now shrug any responsibility towards.
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Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.