edecks.co.uk

4.6
4.6 Based on 20 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Bad service, don't use

Initially I was happy with the service and product, I ordered a decking kit & estimated delivery was 1-3working days. It arrived on the 3rd day. Once I started constructing it I discovered I was 2-3pieces short so I ordered 3more on 10th April(EDD: 1-5days) then discovered they had only sent 6handle rails not 9, ordered 3more on13th April, (EDD: 1-5 days). In addition had to pay approx£50+ for delivery. Now 17th April & still no delivery. Have tried to track but just says no date for delivery. Tried to contact customer services but just takes me to the tracking bit. Now do not recommend, cannot finish my decking till I receive the additional wood. Extra cost +delivery charges I wish I had gone with a different company.

1
Date of experience: Apr 01, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More