The service department's communication was very disappointing. After receiving a new car under a specific scheme, I encountered several issues. Although the salesman was great, the process fell short. I had to return my old car, which needed an MOT, but upon arrival, I learned that they needed approval first, causing delays that nearly made me miss my commitments. After three weeks, my new car developed significant problems, and when I returned it for repairs, I faced further issues with communication and no availability of a courtesy car. Ultimately, my problems remained unresolved, highlighting a serious lack of customer service.
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Eden - New & Used car dealer | Vauxhall, Hyundai, Mazda, Peugeot, Fiat
