I took my car to a branch for warranty work, expecting a quick turnaround, but it ended up taking four weeks. The lack of empathy and communication was appalling. I had to call repeatedly for updates, and despite promises, I received no follow-up. This situation led to significant extra costs for a hire car, and my complaint to management went unanswered. It was one of the worst customer experiences I've encountered.
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Eden - New & Used car dealer | Vauxhall, Hyundai, Mazda, Peugeot, Fiat
