NOW 4.40pm Thursday 10th JULY!!! NOW MY 9th CONTACT!! !with not even an acknowledgement!! DISGRACEFUL CONDUCT EDF!!!! I SEND MY MONTHLY READING FOR BOTH GAS & ELECTRIC on the 30th of each month. As normal I sent it. Since then I have requested MULTIPLE TIME FOR EDF TO SEND ME MY DETAILED BILL. (I ALWAYS PAY ON THE NEXT 6th or 7th of the month. I HAVE THE CASH TO PAY BUT AM NOW BEING IGNORED!.EDF TRIED THIS BEFORE * CAused me to nearly have a mental breakdown with the actions they took. MY BILL FOR JUNE HAS STILL NOT BEEN SENT !! They even on 1st JULY said they sent it. THEY DID NOT!! I NOW FEEL THIS BECOMING VERY UNHEALTHY & AS A UK 70 year old pensioner with hear troubles they are casing me more continues mental stress!> After now 9 emails sent by me on WHATSAPP * to theur contact helloETC @ EDF ETC thet refuse to even send me any replies. ALL MY DETAILS HAVE BEEN SHOWN SO THEY HAVE ABSOLUTLY NO REASONE TO DO THIS!! I AL:SO SEND THESE ON MY PC ..ARE SHOWN & THIS IS A PC.NOT A MOBILE!THIS IS NOW DISGRACEFUL CONDUCT!! ALSO AVOIDING REPLYING!! I HAVE NOW ALSO SENT THIS TO THE SCOTTISH C.A.B. YET AGAIN NO CONTACT & NO REPLY!!! DISGRACEFUL CUSTOMER SERVICE!! SO EDF WHERE IS MY DETAILED JUNE BILL!!!!!I AM READY TO PAY BUT WANT TO SEE MY BILL!!! O(H & MY A/C IS SHOWN!! JUST WHAT ARE YOU PLAYING AT ??????????......…ANYONE THERE EDF????Date of experience: July 10, 2025
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