Had moved out from proir address over a year ago only to get an email today stating i owe 1078 pounds for outstanding gas charges. I had given them meter reading on day i moved in plus every 2 months minimum and again when i moved out. They took 3 months to refund me for over payment and then send 2 emails demanding another payment as they had admitted they made a mistake. total bill for gas alone is in excess of 2000 pounds for a one bed apartment for a guy who is at at work all day. A year on my new flat gas is only 50 a month. company is a massive rip off!!!!!! added up what they claim i used in a year and its over 40,000 kwh its 6 times the average usage for a UK home. the account have deleted all my meter recordings from the time i was there
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