I signed up to move from EDF to an alternative supplier -Fuse - on 17 March and the switch took place within TWO days, on 19 March. However it is only today that I had my own money - almost £200 returned to me.01/0401/04/
I was told that they were waiting for a final reading to be sent by Fuse but I received an email from Fuse on 19 March saying it had been sent! Is that even necessary with a Smart Meter? In addition the "float" that was accumulated on my account was almot 4 times my monthly average bill -WHY?
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