While checking my last statement I noticed no E7 tarrif which we are on (or were). So checked back statement and found no E7 since the new smart meter was put in in February. Telephoned to report this and was told I must have asked for it to be removed. I didnt. I have estimated we have lost about £180 as we have still been useing the washing machine and dishwasher overnight. Various phone calls to no avail going back 3 weeks. Latest is the relivent departments are dealing with it and can`t give me a date E7 will be back on.
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