I was unhappy with a set of figures produced and as a result spoke with a nice gentleman called Prince. He reworked the figures and resolved my bone of contention bringing my complaint to a successful close. Prince was most polite courteous helpful and patient throughout . He grasped the point at issue quickly and it was resolved to my satisfaction. This gentleman is an asset to EDF,and I’m grateful for his help towards resolution. From Keith A Danvers-Colquhoun
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