Rang to try and fix just my gas tariff as my electricity is going to be covered by a solar tariff. Spoke to one lady who told me I couldn't just fix gas and could only fix both. Pointed out I had an email from EDF which said I could but I needed to ring to do so. She said she would investigate and come back to me in an hour. 3 hours later I had to ring as no contact. This time I spoke to someone who sorted me out in minutes and I now have a gas fixed tariff. The second call was great, the first not so one star docked.
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