edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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LynnieB
Poor service

Can some kindly tell me when will the issue with the Smart meter be resolved, please!!!This issue has been going on since 29th November 2025. It will one month in a few days!!!!!!!Can you kindly share why EDF has FAILED to acknowledge this ongoing issue! Why hasn't an engineer been allocated to resolve the issue!!I was told someone would contact me within 24hours, amd that was on 29th November 2025. I am guessing 24hours hasn't arrived yet!!!!!Disrespectful service, tell us when will this issue be resolved ASAP, please.

1
Date of experience: Oct 29, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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