Just wanted to make a point that EDF have been on about changing my meters for ages now. Three times I have arranged appointments for them to come and change our meters and three times they have failed to turn up. This morning I've again got a message on my account to arrange an appointment to change our meter. At first they gave me compensation for them missing the appointment but now they just ignore my messages about missed appointments. The customer service is pretty rubbish. UPDATE ! EDF just contacted me regarding the missed appointment with lies saying someone came to my property but couldn’t gain access! No one came to my house at all! How can a company like EDF tell lies like that ! Disgusted with the response from their agent Roselle! Lies, lies and more lies!
Claim your business profile now and gain access to all features and respond to customer reviews.
We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!
