Although I received my two monthly gas bill I did not receive the electricity bill. The person I spoke to on 18.11.25 undertook to send me the missing bill but by today 20.11.25, it had not arrived. Hence I phoned again and person I spoke to arranged to send me the bill again. She dealt with me politely. At my request she provided me with a refence number( 5181142) to identify my phone call.
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