Honestly I had the best experience with EDF Customer Service. I had been having issues with my meter, setting up my account, and just struggling with our energy bill as I just moved into my flat from the States so wasn’t sure how everything worked. I spoke with Eve from 15D and she was honestly the most helpful and kind regarding my issues. She set everything up super smoothly and also helped me understand the process of monthly payments, different tariffs, energy readings, and what to expect going forward. I was honestly putting off this call because I was nervous about not having set this up before but Eve made the process so simple! This is the type of customer support I needed and I am so happy I spoke with her! Great customer service and got the job done! Thank you, Eve!!!!
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We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!
