This is one of those rare moments for me when i genuinely felt a positive review had to be given. Tracy is a rare thing in today's customer service world, someone who can genuinely show empathy and help the customer. Tracy knew exactly what she is doing, no ping-ponging between departments - no - just working through the detail and helping me to understand and work though all my small business energy issues.Her help has been invaluable. A huge asset to EDF and the Customer Support team!
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We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!
