Customer service has been unsatisfactory. I've been waiting for an explanation since October. I've received two emails last year and one today, but still no resolution regarding my complaint. It seems there's no formal response. Don't waste your time, as they show little concern for customers. I've switched to another provider, which is much better.
Claim your business profile now and gain access to all features and respond to customer reviews.
We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!