Have had a prepayment electric meter issue since 8/12/25. Cannot top up Missed appointments by engineers. Cancelled appointments by customer service team. Nobody takes this issue seriously. Complaint made this evening to OfGem
Claim your business profile now and gain access to all features and respond to customer reviews.
We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!
