Dreadful service. All I would like is to have a charging point installed so I can use my electric car. Been ongoing since January. Told that I would need a smart meter which has since been installed but now told to go online and fill a form. Problem is, I don't use the internet, I have no access to the internet and you have insisted upon me giving an email address and I have had to turn to a friend and now find that we can't proceed as I haven't a password for the EDF account. Going round in circles or at least I would be if I could drive my car somewhere
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