We had previously used this service a few years back, and it was a positive experience. The staff are very accommodating and provide excellent guidance on using the system. The process of both dropping off and picking up the car was exceptionally quick. We needed to change the vehicle we were bringing, and although I had made this update online weeks in advance, it seemed the system was still expecting the original car. (It seems the system has issues with personalized plates.) However, it was resolved swiftly. We did need to call for help when exiting the main airport area after the Fast Park barriers, but aside from that, the overall experience was very straightforward and convenient.
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