Review Time
The hand cast we created of my parents is truly wonderful. Their recent passing makes it even more meaningful. I reached out to the company about the display dome, and the representative was very helpful; we received the dome and base the very next day.
I was excited to buy this product as a gift for a friend, priced at £44, but I was surprised to find an additional £16.95 delivery charge at checkout. Free delivery is available for orders over £99, but I’m not inclined to spend that much. It's disappointing, as I've heard positive things, but the delivery cost is too steep for me!
The hand cast we created of my parents is wonderful. With their recent passing, it holds even more significance. I reached out to the studio regarding the display dome, and the representative was very accommodating; we received the dome and base the very next day.
This is my second order, this time as a gift, and the customer service was excellent. Since it’s a Christmas present, they included a personal message as it was sent directly to the recipient. Email correspondence was very helpful with my request.
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Create beautiful handhold sculptures in under an hour with The Edinburgh Casting Studio's world famous hand moulding kits.
Our tried and tested kits come with everything you need to make a lasting memory to cherish forever with the ones you love.
Our little company truly believes that great customer service is just as important as the quality of our products so were incredibly proud to win the Customer Focus Award at The Institute of Customer Service's Customer Satisfaction Awards 2021.See more
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