eventim.co.uk

3.2
3.2 Based on 41 reviews

Eventim.co.uk launched in 2009 to provide an online ticket booking service in the UK for a wide range of tickets for live events, including concerts, theatre, sports and popular attractions. Eventim is a member of STAR (Society of Ticket Agents and Retai...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.2

/
5

41 Reviews

5 Star
36%
4 Star
14%
3 Star
7%
2 Star
10%
1 Star
33%

All Reviews

Filter Reviews

Review Time

John C
1. The ticket is £65. This is described as the 'full ticket price. Most places just that. Eventim

1. The ticket is £65. This is described as the 'full ticket price. Most places just that. Eventim added another £15 for various things I did not know existed to bring the total to £80. In so doing they have broken English Law.
2. They have not even sent me the ticket!!! It is 'still being prepared'. WTF?
Bunch of crooks. The only reason I shall go is because I want to see the band but definitely will avoid using the ciminal gang known as Eventim again unless I have no choice, Horrible lot.

1
Date of experience: Feb 12, 2026
Robin Reed
App needed for ticket access, but it's not working.

An app is required to access tickets, but it’s not functioning correctly. Initially, it shows that the server is down, then claims my time settings are incorrect or that my phone is 'jailbroken', whatever that means. I'm unsure if I will be able to retrieve my tickets, and if not, whether a refund will be granted. I have had no success contacting the service. I suggest avoiding this if possible.

1
Date of experience: Dec 15, 2025
Carlene B.
User-friendly platform & got exactly what I needed

User-friendly platform & received exactly what I needed. Thank you! 😀

5
Date of experience: Dec 13, 2025
Raleigh R.
Disappointing experience

Disappointing experience. The sound quality was occasionally distorted, and the music felt distant. Our seats in the circle area were affected by a distracting light near the toilets, which was bothersome when the lights dimmed. It could have been adjusted, as it constantly illuminated one side of my face. Staff members were also entering a room across from the restroom during the performance, which was distracting due to the bright light coming from there. Given the high ticket prices, I left feeling let down. I wouldn't opt for another show at this venue.

2
Date of experience: Dec 12, 2025
Claus Christensen
Used multiple times for booking tickets

Used multiple times for booking tickets.

5
Date of experience: Dec 12, 2025
Ginny F.
Concert ticket

Simple process to choose seats and purchase a print-at-home ticket from the platform.

5
Date of experience: Dec 12, 2025
Booking tickets was a breeze.

5
Date of experience: Dec 12, 2025
Lucas
Unable to select specific seats

1
Date of experience: Dec 12, 2025
Jeanette R.
User-friendly platform

User-friendly platform

5
Date of experience: Dec 12, 2025
Tala Ali
EXCEPTIONAL SERVICE ❤️

5
Date of experience: Dec 12, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Eventim.co.uk launched in 2009 to provide an online ticket booking service in the UK for a wide range of tickets for live events, including concerts, theatre, sports and popular attractions.

    Eventim is a member of STAR (Society of Ticket Agents and Retailers), the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom, and is signed up to STAR's Code of Practice, intended to ensure transactions are clear and straightforward and customers are treated fairly.See more

  • email customerservice@eventim.co.uk
  • call 03333446250
  • language https://www.eventim.co.uk

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More