The shopping experience was quick and easy and worked efficiently. However, Startrack let you down badly, they missed the same day delivery that I paid for, Thursday. I did not receive the parcel until the following Tuesday. I contacted star track 5 times and could not get a satisfactory answer, in fact Star Track could not advise where the parcel was and could not contact the driver to determine this. The parcel was returned to the wharehouse and I was advised that they were unable to access the site, which was untrue.
However, I would point out that on contact with Edisons they were on to the case.
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We are a fast-growing online retailer of home, garden and outdoor machinery products. Our products range from lawn mowers and chainsaws to wood chippers and log splitters! Established for over 10 years, we are one of Australia's leading and fastest-growing e-commerce companies. Our success has seen us featured in BRW fast-starters, Sydney Morning Herald, A Current Affair and Sunrise. We’re the Aussie underdogs taking on the big retailers.
Since 2006, our Sydney based company has helped over 1 million Aussies save hundreds of dollars on garden machinery tools by cutting out the expensive middlemen and going directly to the manufacturer. We have shipped over 2 million products across Australia, currently employ over 150 staff and operate a massive logistics network with warehousing covering more than 20,000 square metres. You could say that we’re a bigger, stronger and faster version of ourselves.See more
