WARNING - DO NOT EXPECT WARRANTY. The Edisons/Bauer Ag "Social Media group" are still trying to lay the "BLAME" for the repairs I have had to do to keep the machine operational on me, due to their lack of action taken when the problems occurred. These have been done at no cost to Edisons/Bauer Ag. (This has been ongoing since November 2025). The problems are well documented, and all evidence was provided ensuring that there was no doubt as to the issues being due to manufacturing and assembly, and not improper use or malicious damage. These failures have been dismissed as "NORMAL WEAR AND TEAR", and other than some small parts supplied, Edison's/Baumr Ag have rejected all other "WARRANTY" claims. There has been no effort to even compensate me in any way for the time and effort (due to Edisons/Baumr Ag requests) to have the problems rectified. Edisons/Baumr Ag have had no "out of pocket expenses", and due to their inaction, I have had to have the mower repaired to make it usable, and they now want to attempt to divert the attention away from them. Again, I have had considerable expense to accommodate their requests, with no offer or consideration given to my expense. I have never heard of a customer having to deal with these sorts of requests, only to be informed that it was "the customers fault" that the warranty would not be honored because they had to take action to get results. I would recommend looking at purchasing from other businesses to buy from to avoid the situation that I have been put in.
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