I booked a ticket, and through my booking the system asked for promotion trial 7 days and prime membership to get more discount on the tickets, so i used it, but in 7 days they deducted 100 euros from my bank account, when i asked for cancellation membership and refund me as it shows on the application 14 days cancellation policy if i would not wish to continue, however i tried to remove my bank card from the website and it was impossible to do that cause i have to spent 15 to 20 min on a call with customer service to remove my card, they sent me a form to fill so i can remove my card, i did it and send it back then i found out that sent me an email saying is not possible to refund and they deleted all my data not only my card, now im fighting to get my data back as i lost hope getting back my refund, the end of this i cannot use the prime membership as the clever edreams customer service agent deleted my data, now i lost both 100 euro and access to prime membership, the worst and the most scam system i have ever dealt with, in addition to that i ended up paying more money to check in online with rayan air as i have to pay more to do it and activate my facial id, please don’t fall with this scam and i will do my best to find a way to complain to a bigger authority, i will not stop
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