I booked a flight today on eDreams, and they automatically charged me 100€ for eDreams Prime subscription. I did not sign up for Prime and I did not use any of its benefits.
I have tried contacting customer support, but I have not received a proper solution. This is an unauthorized charge, and I request an immediate refund.
I hope eDreams takes responsibility and resolves this quickly, otherwise I will escalate this issue through my bank.
My Booking ID 24625420369
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