My experience with Edurekha has been extremely disappointing.
Despite raising multiple requests to shift my batch due to genuine and unavoidable scheduling conflicts, there was no meaningful support or resolution provided. The responses were delayed, unclear, and ultimately unhelpful. As a paying customer, I expected a minimum level of flexibility and professionalism, which was not demonstrated.
Batch transfers are a basic and reasonable request, especially when many learners are working professionals balancing jobs and personal commitments. The rigid handling of my situation reflects poorly on the organisation’s customer support standards.
I strongly urge Edurekha to reassess how they handle student concerns and improve their responsiveness and flexibility. A learning platform should prioritise supporting its students — not make the process more frustrating.
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Edureka provides online training courses for BigData and Hadoop, DevOps, AWS, Hadoop Admin, Cassandra, Data Science, Cloud Computing, Android Development.
